How Acclimatise Group collects, uses, and protects your information
Acclimatise Pty Ltd (trading as Acclimatise Group) is a specialist recruitment agency based in Canberra, Australia, focused on Defence and Government ICT contracting. We operate this website at acclimatisegroup.com.au and a private candidate and job management system.
Contact for privacy enquiries:
Email: ops@acclimatisegroup.com.au
Post: Suite 5510, 19 Jardine Street, Kingston ACT 2604
When you register, upload your CV, or apply for a role, we may collect:
When you register as an employer or submit a vacancy, we may collect:
When you visit our website, we automatically collect limited technical data including:
We use AI-assisted tools to help extract structured information from CVs and job briefs — for example, identifying skills, clearance level, or role requirements.
CV and job brief data may be transmitted to a third-party AI service via an encrypted connection for the purpose of this extraction. This data is not retained by that service beyond the immediate request and is not used to train AI models. All AI-generated outputs are reviewed and verified by a human recruiter before any recruitment decisions are made. Processed results are stored only in our own internal systems.
We do not sell your personal information. We do not share it with third parties for marketing purposes. We may share your information only in the following limited circumstances:
Security clearance details are sensitive information. We handle clearance data with additional care — it is stored only in our private, access-controlled systems and is never published publicly. We use it solely to match candidates to roles that require a specific clearance level and to assist hiring organisations in verifying eligibility.
Your information is stored on a private server located in Australia. We implement reasonable technical and organisational measures to protect personal data against unauthorised access, including:
No system is completely secure. If you have reason to believe your data has been compromised, please contact us immediately at the address above.
We retain candidate profiles for as long as they remain relevant to our active recruitment activities, or until you request deletion. Employer and vacancy records are kept for the duration of our business relationship and for a reasonable period thereafter.
Website analytics data is retained in aggregate form only and does not identify individuals beyond a rolling daily window.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at ops@acclimatisegroup.com.au. We will respond within 30 days.
Our website uses only functional, session-based cookies necessary to keep you logged in. We do not use advertising cookies, social media tracking pixels, or third-party analytics services such as Google Analytics.
Our own analytics collect anonymised page-view data using a daily rotating visitor hash. This cannot be used to identify you personally or track you across sessions or devices.
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after a change constitutes acceptance of the updated policy.
For any privacy-related questions, access requests, or complaints, please contact:
Richard Pratt
Acclimatise Pty Ltd
Suite 5510, 19 Jardine Street, Kingston ACT 2604
Email: ops@acclimatisegroup.com.au
Phone: (02) 8644 0661